Ridge Meadows

Acute Care Transitions

The project will focus on improving patient and provider experience at admission, acute care stay, and discharge. Challenges that have been identified are Family Physician (FP) notification, communication with the ER if referring a patient to the ER, improving forms and flow of information, follow-up care at discharge (appointments, who books, etc). A number of stakeholders are involved in this project including FPs, Hospitalists, ER physicians, MOAs, unit clerks, patients, and health authority representatives.